“People who are savvy about how the Internet works don’t even try to find breaking news on the Net.” — Richard W. Wiggins —The Effects of September 11 on the Leading Search Engine (First Monday)
Wiggins made this throwaway statement in an article published October 1, 2001. How quickly things change!
In his defense, Wiggins was very quick to publish a thoughtful analysis of the ways Google changed during the crisis, paving the way for the introducton of Google News.
Wiggins was not wrong. I didn’t expect to be able to find breaking news on the internet until I first used Google News.