A great usability strategy, keeping their website so free of clutter like the email address for technical support. Gotta save that valuable screen real estate for the links to the big PDF manuals that haven’t been updated since the upgrade.
Once again, that email is technical support for turnitin.com. Just in case you want to get technical help on turnitin.com.
(Here’s the link to the turnitin.com helpdesk, which is not prominent.)