Conflict Strategies for Nice People

Nothing to do with Christmas… just thinking about the upcoming group projects due in my online J-Term course. I should also probably re-read some Dale Carnegie, which I do every few years.

Teams need conflict to function effectively. Conflict allows the team to come to terms with difficult situations, to synthesize diverse perspectives, and to make sure solutions are well thought-out. Conflict is uncomfortable, but it is the source of true innovation and also a critical process in identifying and mitigating risks. —Harvard Business Review.