The facts evolve as we look into how our re-accommodation process that involved goons dragging out a limp and bloodied customer has caused our stock to plunge.

The language in the official United response to the “re-accommodation” incident deserves some analysis . Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. If you “refuse to leave voluntarily” that omits the “was randomly selected and ordered to leave,” and it…

Captain, the Fake News Detectors are Offline!

Slate has a good article about William “Captain Kirk” Shatner’s involvement with a Twitter incident that involved Autism Speaks, the alleged connection between vaccines and autism, and the ready availability of easily Googled but unreliable “information.” Shatner is a celebrity, which means that he has outsized influence. That he would use his platform to lend credibility to such sites, spreading them to 2.5 million followers, could have terrible consequences. Shatner…

Three challenges for the web, according to its inventor

A letter, published a few weeks ago, in which the inventor of the World Wide Web discusses personal security, fake news, and political transparency. Today marks 28 years since I submitted my original proposal for the world wide web. I imagined the web as an open platform that would allow everyone, everywhere to share information, access opportunities and collaborate across geographic and cultural boundaries. In many ways, the web has…

California Political Cyberfraud Abatement Act Pulled by Author

California’s Ed Chau withdrew his proposed legislation that would have criminalized the willing sharing of “a false or deceptive statement designed to influence the vote” on any issue or candidate. (The Electronic Frontier Foundation objected to the bill: “You can’t fight fake news with a bad law.”) The bill would also make it unlawful for a person to knowingly and willingly make, publish or circulate on a Web site, or…