Business: August 2008 Archive Page

Undeterred by the setbacks with its Beacon platform last year, Facebook is rolling out more advertising that uses your friends to sell you stuff.

Monday afternoon, after lunch, Nick came back from lunch to find out that he couldn't get into his Gmail account. Further, he couldn't get into anything that Google made (beside search) where his account credentials once worked. When attempting to log in, Nick got a single line message:

Sorry, your account has been disabled. [?]

That's it.

Nick sent a message or three to Google for support. He got back this:

Thank you for your report. We've completed our investigation. Because our
investigation was inconclusive, we are unable to return your account at
this time. At Google we take the privacy and security of our users very
seriously. For this reason, we're unable to reveal any further information
about this account.

And that's it.

That's not quite it... apparently Nick had paid for the corporate version of Google Apps, and therefore had access to technical support with a human being, who was able to resolve the problem. But the rest of us don't have that option.