“In health care, the visual clues about an institution‘score values and the quality of care are particularly difficult to separate from the actual service because people spend significant time in the facility?some stay for days or even weeks. The physical environment is also connected to medical outcomes: The potential of design to promote healing through stress reduction has been documented in dozens of studies.” Leonard L. Berry and Neeli Bendapudi —Why Docs Don’t Wear White Coats Or Polo Shirts at the Mayo ClinicHBS Working Knowledge)

Via Webword.