With great anticipation, I contacted the project manager — let’s call him A.H. — who would copy-edit my manuscript and, I genuinely hoped, find ways to improve it. I had no idea things could go so wrong.
as he kept the schedule.
For the book to be published on schedule, I would have needed to return the corrected pages no later than October 14. Clearly, we would not make that deadline.
To err is human… I’m amused that the online version of this article on the copy-editor from hell has been textually mangled. The fragments in the quote above are reproduced just as they appear on the website.