NHS patients 'forced to watch TV'

Thousands of patients in NHS hospitals are being forced to watch television for up to 15 hours a day… Matt Durcan, an IT specialist, said he complained to staff at North Hampshire Hospital after he was unable to turn off the TV set beside his son’s bed. —NHS patients ‘forced to watch TV’ (BBC)

Didn’t these guys user test their design at all? What an insultingly stupid “service”.

Thanks, Rosemary.