Seriously: What is Amazon? A retail company? A media company? A logistics machine? The mystery of its strategy is deepened by two factors. First is the company’s communications department, which famously excels at not communicating. Three requests to speak with Amazon officials for this article were delayed and, inevitably, declined. This moves discussions of the company’s intentions into the realm of mind reading, often attempted by the research departments of investment banks, where even bullish analysts aren’t really sure what Bezos is up to. “It’s very difficult to define what Amazon is,” says R. J. Hottovy, an analyst with Morningstar, who nonetheless champions the company’s future. — Derek Thompson, The Atlantic.
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