Universities must stop presuming that all students are tech-savvy

Although considerable resources have been invested in helping teachers retool, not much has been done to assist their pupils. Instead, it has been taken for granted that 21st-century youth naturally become fluent in any technology, even without explicit directions. While supposedly clueless instructors are given a plethora of tips and tricks – like the OK, Zoomer workshop at my university – students are being overlooked. –Liz Losh, Times Higher Education