Usability Tips and Handouts
Usability Testing: What Is It?
Better-written technical documents enable people to work with greater
speed, recall, accuracy, and comfort. These qualities,
when taken together, make up the usability factor. This
document suggests some ways you might conduct tests to measure the usability
of your technical documents. It covers the kind of data you should
collect, how many test subjects you need, and how you should treat those
subjects.
Prototypes in Technical Writing: Why Bother?
A good prototype will help you identify flaws (such as incomplete research
or mistaken assumptions) before you have multiplied their harmful effects
by investing additional effort in them. A sculptor makes a scale
model in clay -- a prototype -- before chiseling away at a full-sized
chunk of marble. It it much easier to fix major mistakes in
clay than it is to throw away a ruined chunk of marble and start
over again.
Usability Testing: 8 Quick Tips for Designing
Tests
This document is intended to help beginners design usability
testing questions. If you already have a prototype
you want to test, you've already drafted a few questions, and you're eager
to learn how to make the most of your opportunity to learn from your users,
then this document is for you.
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