2. Instructor

Dennis G. Jerz (jerz.setonhill.edu)
403 St. Joseph, Box 461

E-mail: My last name, at the setonhill.edu domain.

I check my e-mail throughout the day, and usually once more at around 11pm. I am always happy to help with quick answers.

For routine e-mails, feel free to use txt spk if u want; I'll toss off a reply as soon as I can.  ;)

For more serious e-mails (maybe you're asking for an appointment, or a make-up assignment, or you're asking me to do some serious thinking), the quality of your writing should reflect the sincerity of your request.

I do get anywhere from 50-100 messages a day. To help me respond more efficiently to your e-mails:

• Please make sure your real name and the course number (EL237) appears in the message. (If you use your SHU account, the system will show me your real name; but chances are I won't recognize "suprkewlkid14@hotmail.com".)
• Please take a few seconds to write a meaningful e-mail subject line.
•  Subject: "EL2370: I'm stuck... how should I deal with writer's block?"
•  Subject: "Can you help me with my revision in EL237?"
  In both of the above examples, I know in advance whether I can handle your question in a few seconds, or whether I'll need to plan time in my day so that I can concentrate on writing a detailed response.
  
•  Subject: "A question about class."
  What class? I teach several each term. What kind of question? Can you summarize it briefly, right in the subject line? (I don't mind txt spk for informal messages.)
  
•  Subject: [Blank]
  A blank subject line doesn't give me any reason to bump your message ahead of the rest.
  
• If you're asking me to comment on something you wrote, copy-paste your text right into the e-mail -- that's much faster than sending it as an attachment.

Office Phone: 724-830-1909 (but you will usually get a faster response if you e-mail)

Office Hours: Fall, 2009 (in St. Joseph 403)

• Tue 1:30-2:30
• Thu 1:30-2:30
  
• Fri 10:30-11:30
  
• and also by appointment.

Occasionally I step out of my office briefly to run errands during my scheduled office hours. If my light is still on, or there's a note on my door, I'm probably not far away.

Office Visits:

• I usually leave my office door open. If you should happen to drop by outside of my office hours, and my door is closed, please come back later or send me an e-mail.
• If I'm with someone when you arrive during my office hour or for a scheduled appointment, go ahead and knock so I know you are waiting.