(Watch them instead.) “Create a few alternative designs, show them to a group of users, and ask which one they prefer. Wrong. If the users have not actually tried to use the designs, they’ll base their comments on surface features.” Jakob Nielsen —First Rule of Usability? Don’t Listen to Your Readers.
I first started teaching with this handout in 1999 and posted it on my blog…
In a hole in the ground there lived a hobbit. @thepublicpgh
[A] popular type of generative AI model can provide turn-by-turn driving directions in New York City…