“Speech integration technology is nothing new, as any telephone caller who has ever barked back responses to a seemingly endless series of voice prompts can testify. But an improved generation of speech integration software, based on more powerful processors and emerging Internet-focused standards, promises to make the technology more useful and cost-effective.” John EdwardsSmooth Talkers (CIO Magazine)

Hmm… I don’t find this a terribly informative article. The quotes from business folks do help me assess how this technology might be applied in business — but the article doesn’t focus on the researchers who are developing the technology. Should one expect that from a magazine geared towards executives? I guess so. Maybe an executive will just put the article on someone’s desk and say, “I want a full report on this, pronto!”

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Dennis G. Jerz

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