Web Usability 101: Don't Break the Browser

I’m not a big fan of SHU’s content-management system, Jenzabar, but because the service was recently overhauled and upgraded, I thought I’d give it another chance.

How frustrating — the site breaks the “go back” button.  Every time you try to go back, it dumps you into a general screen, and of course then you can’t “go back” to where you were before.

If the site has to break the go back button, wouldn’t it be kinder to completely block the action, so at the very least you stay where you are (a minor disappointment) rather than dumping you back into the main menu (a significant usability hit).

View Comments

  • Dennis -
    This is a big deal - the demo allowed the back button! You should email this to Mary Spataro and Jeanne Pazehoski, if you haven't already! Usability is a big deal!

Share
Published by
Dennis G. Jerz

Recent Posts

Representing the Humanities at Accepted Students Day.

Representing the Humanities at Accepted Students Day.

2 days ago

The daughter opens another show. This weekend only.

The daughter opens another show. This weekend only.

2 days ago

How to Disagree Academically: Using Graham’s “Disagreement Hierarchy” to organize a college term paper.

How to Disagree Academically: Using Graham's "Disagreement Hierarchy" to organize a college term paper.

2 days ago

A.I. ‘Completes’ Keith Haring’s Intentionally Unfinished Painting

After learning of his AIDS diagnosis, artist Keith Haring created the work, "Unfinished Painting" (1989),…

3 days ago

Seton Hill students Emily Vohs, Elizabeth Burns, Jake Carnahan-Curcio and Carolyn Jerz in a scene from “Dead Man’s Cell Phone.”

Seton Hill students Emily Vohs, Elizabeth Burns, Jake Carnahan-Curcio and Carolyn Jerz in a scene…

3 days ago

“The Cowherd Who Became a Poet,” by James Baldwin. (Read by Dennis Jerz)

Inspiration can come to those with the humblest heart. Caedmon the Cowherd believed he had…

3 days ago