Verizon Forced Me to Remove Parentheses, Quotation Marks, and Apostrophes from a Customer Service Complaint Email
When I finally found a way to contact Verizon through “email” (really a form to fill out), I typed out my complaint. I have separate internet and telephone accounts; for some reason, the payments I try to make to one account are being applied to the other account, so one account is overdue and the…










