Fubon said that the trader was unfamiliar with new computer systems and will be fired. —Bad keystroke leads to $251 million stock buy (News.com)
What kind of an interface lets a worker spend $251 million with a single keystroke?
The real problem here isn’t the worker — it’s a whole inhuman mindset that expects human beings to live with terribly designed software.
But firing the worker is a much easier way for the executives who approved the software to make it look like the situation is being taken care of.
How much usability testing would those millions of dollars have paid for?
Similar:
Students are trusting software like this to do their work.
A former student working in SEO shared this. I miss Google classic.
Googling Is for Old People. That’s a Problem for Google.
I’m thinking this is a still from the cringey Season 1 episode of TNG where the natives bu...
Each building in my #medievalyork simulation has four levels of detail (so that distant ob...
Another corner building. Designed and textured. Needs an interior. #blender3d #design #ae...
Good point.
“How much usability testing would those millions of dollars have paid for?”
Lots. Lots and lots. Would all that usability testing have found the problem? Perhaps.