I was happy a few years ago when Seton Hill got a new phone and email system that allowed me to get my voicemails directly via email, but I do so little work over the telephone that the feature is really not that useful.

Having grown up in a texting-friendly culture, with unmediated cellphone access to their friends, they have had little formative experience leaving spoken or relayed messages over the phone. —Millennials Shy Away from Voice Mail – NYTimes.com.