Americans can fairly and legitimately differ on important values. Freedom or security? Peace or justice? Which short-term sacrifices are worth making, for which long-term benefits?
Most readers will nod along with whatever parts of a story affirm their values. A significant number will reject any story — even one that’s carefully sourced and fact-checked — if it challenges their world view. (“So biased!” “Fake news!”)
Whenever even the fairest-minded journalists tackle a high-stakes story involving groups with different levels of access to wealth, education, healthcare and personal security, any honest story they publish is going to make someone upset.