Technology won’t fix America’s neediest schools. It makes bad education worse.

[N]o matter how good the design, and despite rigorous tests of impact, I have never seen technology systematically overcome the socio-economic divides that exist in education. Children who are behind need high-quality adult guidance more than anything else. Many people believe that technology “levels the playing field” of learning, but what I’ve discovered is that…

Verification Handbook

One of journalism’s most treasured clichés, spouted by seasoned editors who ruthlessly slash other clichés from stories, is: “If your mother says she loves you, check it out.” But the cliché doesn’t tell the journalist, or humanitarian professional, how to check it out. Verification is the essence of journalism, but it also illustrates the difficulty…

We are cruel. We always have been. The Internet did not make us so

We didn’t start the flame war. Scandalous satirical pamphlets were once cranked out by writers and sold at train stations, like so many primordial blog posts. Political cartoons have a long and vicious history. Incivility is our legacy, not our invention. It is part, but only part, of who we are. And have always been.…

How One Stupid Tweet Blew Up Justine Sacco’s Life

A PR professional should have known better. But mistakes can have serious, disproportionate consequences enacted by vigilante mobs. It may not be fair, but labeling it unfair doesn’t undo the consequences. Sacco’s Twitter feed had become a horror show. “In light of @Justine-Sacco disgusting racist tweet, I’m donating to @care today” and “How did @JustineSacco…

Never trust a corporation to do a library’s job

The Internet Archive is mostly known for archiving the web, a task the San Francisco-based nonprofit has tirelessly done since 1996, two years before Google was founded. The Wayback Machine now indexes over 435 billion webpages going back nearly 20 years, the largest archive of the web. For most people, it ends there. But that’s barely scratching the surface.

Be Kind, for Everyone You Meet Is Misattributing This Quote in a Meme

Be kind, for everyone you meet is fighting a hard battle. The original, “’Be pitiful, for every man is fighting a hard battle,’ was the tender Christmas message sent by Ian Maclaren to the readers of The British Weekly” (1898) uses an unfamiliar definition of “pitiful” and uses the gender-specific “man,” so the modernized version is understandably more popular.