The facts evolve as we look into how our re-accommodation process that involved goons dragging out a limp and bloodied customer has caused our stock to plunge.

The language in the official United response to the “re-accommodation” incident deserves some analysis . Flight 3411 from Chicago to Louisville was overbooked. After our team looked for volunteers, one customer refused to leave the aircraft voluntarily and law enforcement was asked to come to the gate. We apologize for the overbook situation. If you “refuse…

How Facebook – the Wal-Mart of the internet – dismantled online subcultures

Facebook wants you to spend more time on Facebook, so why should they promote links pointing to content that exists outside of Facebook? Facebook’s approach to content control means that communities that use Facebook have to play by Facebook’s rules. Users have limited ability to communicate with Facebook’s administrators when there’s a problem, as we’ve seen…

Making a case for a singular ‘they’

  I am definitely on team revise-to-avoid-using-“they”-as-a-singular-pronoun, but the 2017 edition of the AP Stylebook (the industry standard writing guide for journalists) acknowledges the limited use of “they” as a singular pronoun. As always, the goal is clarity, not rigid adherence to a rule. They/them/their is acceptable in limited cases as a singular and-or gender-neutral pronoun, when…

California Political Cyberfraud Abatement Act Pulled by Author

California’s Ed Chau withdrew his proposed legislation that would have criminalized the willing sharing of “a false or deceptive statement designed to influence the vote” on any issue or candidate. (The Electronic Frontier Foundation objected to the bill: “You can’t fight fake news with a bad law.”) The bill would also make it unlawful for…