Good Habits Make Good Reporters: More Tips from the Tribune Newsroom

Interview with open ended questions and, as with all interviews, use silence on your part to lead the subject to jump to unexpected comments. Most people cannot stand silence, so they will move in to fill it. Great salespeople know this and they use it to close sales. The salesman who closes the sale is the one who knows how to ask for the sale and then shut up. The next person who talks in this ensuring silence (usually the buyer) is the one who loses. (Keep quiet and amazing words tend to spew out of your subject.) —Good Habits Make Good Reporters: More Tips from the Tribune Newsroom (The Salt Lake Tribune)