The problem of spam or unwanted commercial e-mail is usually attributed to outlaws and hucksters — peddlers of pornography, get-rich-quick schemes and pills of dubious merit — who use hackers to send their fraudulent messages in ways that cannot be traced. | But the torrent of spam that is flowing into people’s electronic mailboxes comes not only from the sewers but also from the office towers of the biggest and most well-known corporations. —Saul Hansell
—Big Companies Add to Spam (NY Times)