The idea of students as customers relies on models of customer service that are not what experts in the field actually teach (as explicated in this letter to The Chronicle by Clara Burke). We develop crude quantitative evaluative tools while businesses use more and more complex qualitative focus groups and sophisticated assessments. And we apply buzzwords. For example, we now “benchmark” our top administrative jobs in ways that feed salary bloat and which, as Michael Bérubé has noted, institutionalize “worst practices.” — The Chronicle of Higher Education.
Similar:
LLM error rates
Cry from a Far Planet by Tom Godwin (WAOB Audio Theatre; read by Dennis Jerz)
Bury Berry Family Members - a review of "Very Berry Dead" - 'Burgh Vivant
Very Berry Dead Makes a Big Impression at Big Storm Performance Company
The Blood and the Blame
The daughter is in “Very Berry Dead,” a new play which opens this Friday and runs for two ...