People hate reading instructions, and will only glance at them after they are already frustrated and behind schedule.
I already bought the thing, and I’m only looking in the manual because I can’t figure out what’s wrong with the non-working piece of junk, so I don’t really want to read a chipper note congratulating me on my purchase. People hate reading instructions, and will only glance at them after they are already frustrated and behind schedule. Write for busy grouches who want to jump directly to the section…