Mentoring skills, communication/listening, empathy, critical thinking define successful employees in Google self-study. (STEM knowlege? Not as important.)

A Google self-study found that its own most successful employees had soft skills, such as mentoring ability, empathy, and critical thinking and problem-solving. “Those traits sound more like what one gains as an English or theater major than as a programmer,” according to the Washington Post.

[A]mong the eight most important qualities of Google’s top employees, STEM expertise comes in dead last. The seven top characteristics of success at Google are all soft skills: being a good coach; communicating and listening well; possessing insights into others (including others different values and points of view); having empathy toward and being supportive of one’s colleagues; being a good critical thinker and problem solver; and being able to make connections across complex ideas. Those traits sound more like what one gains as an English or theater major than as a programmer. —Washington Post

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